VOIP Phone Solutions

VoIP (Voice Over Internet Protocol) provides flexible, secure and affordable solutions for small and medium businesses. Access the flexibility of our VoIP services to perform all your business phone requirements and more.

What We Offer

A Convenient, Sensible, & Flexible Solution to Your Business Phone System

VOIP allows you to do things that are simply not possible with a traditional phone system. SDGi has the expertise required to setup and install a reliable VOIP phone solution for your business. Features and benefits include:


  • Voice Mail
  • Call Forwarding
  • Call Monitoring
  • Music on Hold
  • Reduced Monthly Bills
  • Increased Line Flexibilty
  • Remote Management Capabilities
 
SDGi - VOIP Phone Solutions for small businesses in Orange County
 
 

Voicemail
Options

SDGi - VOIP Phone Solutions - Voicemail Options

The basic VOIP system supports up to 400 hours of voicemail, which can be set up (by phone extension) to notify the user via email, pager or phone when there is a new message. It can also be accessed directly through Microsoft Outlook.

Call Forwarding

SDGi - VOIP Phone Soltuions - Call Forwarding

Call forwarding can be set to forward all calls, or forward the calls if your extension is busy and/or there is no answer. These can be forwarded to another extension or an external phone number.

Call Monitoring

SDGi - VOIP Phone Solutions -  Call Monitoring

Supervisors are able to listen in on calls that are in progress in “whisper” mode, which allows them to talk to the agent without the caller hearing, or they can “barge in” and talk to both the agent and the caller.

Music on Hold

SDGi - VOIP Phone Solutions - Music on Hold

VOIP's Music on Hold Feature allows you to play to your callers music that is appropriate to your business. The files can be anything from predefined music to a series of sales messages as long as it is in WAV format.

 
 

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Managed IT
Services

Monthly IT services provide a reliable computer network which functions smoothly and consistently. From secure data backups, to device installation and maintenance, we provide peace of mind.

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NETWORK INSTALLATION
& SUPPORT

From server installation to network setup, SDGi is available remotely & on-site and provide enterprise-level expertise for your business. Trust our experience in supporting your entire computer network.

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Network Security
Solutions

Our network defenses combat computer viruses, spyware and unauthorized access. We offer everything from firewalls and anti-virus to content filtering and remote access portals.

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Onsite & Offsite
Backups

SDGi helps you decide which storage alternatives are best for your business so you don't lose improtant data when disasters hit. We offer scalable, cost effective solutions for businesses of all sizes.

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